AI outbound calls — funnel & anomaly watch

1 Apr → 26 Aug 2026 · 148 days · 34 flagged

Instrumentation caveat. Outcome reasons were only fully recorded from 1 July 2026. Before that, non-connecting calls were written with no end reason at all — 30 of 30 days in April, 31 of 31 in May and 22 of 30 in June. So attempted, connected, >1 min, >5 min and meaningful are comparable across the whole period, but the breakdown below the connect line (carrier fault vs busy vs rang-unanswered) only exists from July. Ring timings come from the SIP layer, which starts 5 June 2026. Cells that could not be measured show —, never zero.

Attempted

71,391

dial attempts

Answered

17,488 · 24.5%

3,102 were voicemail

Human answered

14,386

answered minus voicemail

>1 min / >5 min

5,827 / 2,383

real conversations

Meaningful

1,758

619 talk hrs · 285 ring hrs

Carrier faults

12,158

never reached a handset

The funnel, step by step July + August only — 26,703 attempts, the fully instrumented window

Attempted

26,703

100% — top of funnel

Rang on the handset

16,312

61.1% of attempted — rest died in the carrier

Answered

8,798

53.9% of those that rang

A human answered

6,701

76.2% of answered — rest was voicemail

Talked > 1 min

2,622

39.1% of human-answered

Talked > 5 min

1,054

40.2% of the >1 min calls

Marked meaningful

769

11.5% of human-answered

Each percentage is of the line above it, not of the top. Read the two that matter: only 61.1% of dials ever ring a handset — the rest die inside the carrier — but of the calls that do ring, 53.9% get answered. The agent is not the bottleneck at the top of this funnel; the trunk is. Restricted to July–August because the carrier-fault split does not exist before 1 July.

Why calls fail in the carrier 12,158 dials that never reached a handset

Reason	June	July	August	Total	Share
SIP 480 · temporarily unavailablehandset reachable but the carrier refused to complete — the number is off, out of coverage, or the operator is throttling	1,163	4,767	2,120	8,050	66.2%
SIP 408 · request timeoutno response from the far end within the SIP timer	476	1,954	844	3,274	26.9%
Failed to connectthe outbound leg never established at all	100	345	222	667	5.5%
SIP 503 · service unavailablecarrier-side outage or capacity rejection	16	55	13	84	0.7%
SIP 403 · forbiddenthe carrier rejected the caller ID or route outright	12	43	28	83	0.7%

All five carry zero talk duration — confirmed across all 12,158 — so none of them reached a person. Separately, 90 calls connected and then the AI stack broke (ElevenLabs / MiniMax voice failure, OpenAI quota, no customer audio). Those are counted as answered, not as carrier faults, and appear in the Agent fail column of the daily table. April–June columns are blank because end reasons were not recorded then.

Carrier faults by reason, daily

SIP 480 unavailable SIP 408 timeout Failed to connect 503 / 403

Month on month percentages are of the previous funnel stage

Month	Attempted	/day	Carrier fault of attempted	Rang of attempted	Answered of rang	Voicemail of answered	Human of answered	>1 min of human	>5 min of >1 min	Talk min	Ring min	Meaningful of human
April partial	4,335	144	0part-month	——	1,44133.2% of att	1329.2%	1,30990.8%	61446.9%	32052.1%	4,415	—	26119.9%
May partial	14,825	478	0part-month	——	3,35622.6% of att	2808.3%	3,07691.7%	1,26741.2%	48538.3%	7,665	—	35211.4%
June partial	25,528	851	1,767part-month	——	3,89315.2% of att	59315.2%	3,30084.8%	1,32440.1%	52439.6%	7,862	8,101	37611.4%
July	17,597	568	7,16440.7%	10,43359.3%	5,53153.0%	1,33724.2%	4,19475.8%	1,65639.5%	60136.3%	10,036	5,798	46711.1%
August	9,106	350	3,22735.4%	5,87964.6%	3,26755.6%	76023.3%	2,50776.7%	96638.5%	45346.9%	7,164	3,198	30212.0%

Daily attempts and what happened to them grey = unclassifiable (pre-July instrumentation)

Unclassified / no answer Carrier fault Voicemail Human answered

Connect rate & carrier-fault rate red dots = flagged days

Answered / attempted Carrier fault / attempted

Conversation depth calls over 1 min and over 5 min, plus agent-marked meaningful

>1 min >5 min Meaningful

Trunk & stack split SIP layer only — from 5 June

Tata (Vapi) Plivo

Anomaly log vs trailing 14-day median · volume ±50%, connect ±10pp, carrier fault >50%

Date	Attempted	Connect	Fault	Flags
2026-08-03	502	43.6%	31.5%	connect +13pp
2026-08-02	133	21.1%	40.6%	volume -80%connect -10pp
2026-07-19	308	12.0%	52.3%	connect -20ppcarrier fault 52%
2026-07-01	601	31.6%	36.6%	connect +13pp
2026-06-30	612	34.5%	36.6%	connect +18pp
2026-06-29	576	32.3%	39.4%	connect +18pp
2026-06-27	502	25.9%	44.8%	connect +12pp
2026-06-26	526	30.8%	45.4%	connect +17pp
2026-06-25	588	33.7%	36.9%	connect +20pp
2026-06-24	635	32.8%	39.1%	connect +20pp
2026-06-23	650	39.4%	33.7%	connect +27pp
2026-06-22	2,186	9.2%	—	volume +166%
2026-06-21	2,338	1.8%	—	volume +188%connect -14pp
2026-06-20	2,111	10.8%	—	volume +160%
2026-06-19	1,393	6.5%	—	volume +75%
2026-06-18	1,230	2.5%	—	volume +55%connect -14pp
2026-06-17	1,065	3.8%	—	connect -13pp
2026-05-28	1,237	15.4%	—	volume +70%
2026-05-27	322	31.1%	—	volume -56%
2026-05-26	316	37.0%	—	volume -57%connect +15pp
2026-05-19	777	21.4%	—	volume +103%
2026-05-18	824	24.3%	—	volume +162%
2026-05-16	835	22.3%	—	volume +183%
2026-05-15	808	19.8%	—	volume +181%connect -12pp
2026-05-14	769	24.6%	—	volume +175%
2026-05-13	569	20.4%	—	volume +110%connect -13pp
2026-05-12	637	26.4%	—	volume +181%
2026-05-11	433	30.7%	—	volume +140%
2026-05-09	331	26.0%	—	volume +94%
2026-05-08	299	30.4%	—	volume +77%
2026-05-07	292	32.9%	—	volume +73%
2026-05-06	283	30.7%	—	volume +67%
2026-05-05	264	37.5%	—	volume +56%
2026-05-04	277	36.1%	—	volume +64%

Source of call initiation by month

Month	Source	Calls	Answered	Rate
April	support	4,220	1,406	33.3%
	manual	92	28	30.4%
	(unknown)	23	7	30.4%
May	support	12,765	2,946	23.1%
	virtual_office	2,022	390	19.3%
	pricing_funnel	20	11	55.0%
	manual	16	7	43.8%
	(unknown)	2	2	100.0%
June	support	24,899	3,828	15.4%
	virtual_office	570	52	9.1%
	pricing_funnel	35	5	14.3%
	manual	18	3	16.7%
	(unknown)	6	5	83.3%
July	support	17,588	5,531	31.4%
	virtual_office	9	0	0.0%
August	support	9,057	3,247	35.9%
	manual	44	17	38.6%
	pricing_funnel	5	2	40.0%

Task type August · latest lead state

Task type	Calls	Answered	Rate
(untagged)	7,807	2,821	36.1%
re-engagement	433	242	55.9%
loan-agent	389	111	28.5%
Follow Up	285	35	12.3%
appointment	157	51	32.5%
workflow-outbound	7	0	0.0%
rakshit-agent-counselling	6	1	16.7%
pricing-funnel	5	2	40.0%

Full daily funnel 148 days · every % is of the stage above · * = of attempted (rang unknown pre-July) · scroll

Date	Attempted	Carrier fault of attempted	Rang of attempted	Ring min burned	Avg ring unans (s)	Ring to answer (s)	Busy	Answered of rang	Voicemail of answered	Human of answered	>1 min of human	>5 min of >1 min	Talk min	Meaningful of human	Handoff	Agent fail	Tata / Plivo
2026-04-01	166	——	——	—	—	—	—	5331.9%*	59.4%	4890.6%	2552.1%	936.0%	170.1	1020.8%	0	—	—
2026-04-02	76	——	——	—	—	—	—	3242.1%*	13.1%	3196.9%	1548.4%	960.0%	144.5	722.6%	1	—	—
2026-04-03	74	——	——	—	—	—	—	1925.7%*	210.5%	1789.5%	847.1%	787.5%	69.9	423.5%	1	—	—
2026-04-04	114	——	——	—	—	—	—	4136.0%*	24.9%	3995.1%	1743.6%	952.9%	128.7	717.9%	0	—	—
2026-04-05	13	——	——	—	—	—	—	753.8%*	00.0%	7100.0%	571.4%	5100.0%	61.6	457.1%	0	—	—
2026-04-06	173	——	——	—	—	—	—	7643.9%*	67.9%	7092.1%	3144.3%	1135.5%	167.9	811.4%	2	—	—
2026-04-07	176	——	——	—	—	—	—	3821.6%*	410.5%	3489.5%	2058.8%	945.0%	102.2	1132.4%	1	—	—
2026-04-08	173	——	——	—	—	—	—	6738.7%*	710.4%	6089.6%	3253.3%	1237.5%	175.3	1016.7%	1	—	—
2026-04-09	176	——	——	—	—	—	—	5229.5%*	611.5%	4688.5%	2247.8%	1568.2%	197.8	1226.1%	1	—	—
2026-04-10	176	——	——	—	—	—	—	5330.1%*	47.5%	4992.5%	1836.7%	1161.1%	182.9	612.2%	3	—	—
2026-04-11	193	——	——	—	—	—	—	5930.6%*	915.3%	5084.7%	2040.0%	1155.0%	151.8	1020.0%	0	—	—
2026-04-12	15	——	——	—	—	—	—	640.0%*	00.0%	6100.0%	6100.0%	466.7%	50.3	466.7%	1	—	—
2026-04-13	177	——	——	—	—	—	—	5531.1%*	610.9%	4989.1%	1938.8%	1368.4%	155.6	1020.4%	1	—	—
2026-04-14	167	——	——	—	—	—	—	5532.9%*	59.1%	5090.9%	2448.0%	1458.3%	206.7	1224.0%	1	—	—
2026-04-15	185	——	——	—	—	—	—	5831.4%*	35.2%	5594.8%	1832.7%	1055.6%	129.9	916.4%	0	—	—
2026-04-16	172	——	——	—	—	—	—	5431.4%*	713.0%	4787.0%	2042.6%	1155.0%	131.1	612.8%	0	—	—
2026-04-17	206	——	——	—	—	—	—	7235.0%*	68.3%	6691.7%	3350.0%	1442.4%	187.3	1319.7%	1	—	—
2026-04-18	176	——	——	—	—	—	—	5933.5%*	610.2%	5389.8%	2750.9%	1037.0%	145.6	611.3%	4	—	—
2026-04-19	20	——	——	—	—	—	—	1575.0%*	00.0%	15100.0%	1280.0%	541.7%	66.6	426.7%	0	—	—
2026-04-20	190	——	——	—	—	—	—	7338.4%*	45.5%	6994.5%	2840.6%	1346.4%	189.5	913.0%	2	—	—
2026-04-21	174	——	——	—	—	—	—	4525.9%*	24.4%	4395.6%	2251.2%	836.4%	145.3	716.3%	1	1	—
2026-04-22	161	——	——	—	—	—	—	4226.1%*	37.1%	3992.9%	1948.7%	1052.6%	133.0	1128.2%	0	—	—
2026-04-23	158	——	——	—	—	—	—	5333.5%*	11.9%	5298.1%	2344.2%	1147.8%	145.1	917.3%	1	—	—
2026-04-24	158	——	——	—	—	—	—	4427.8%*	511.4%	3988.6%	1435.9%	857.1%	95.1	717.9%	1	—	—
2026-04-25	166	——	——	—	—	—	—	6036.1%*	23.3%	5896.7%	2644.8%	1557.7%	190.7	1220.7%	4	—	—
2026-04-26	17	——	——	—	—	—	—	1058.8%*	220.0%	880.0%	787.5%	7100.0%	70.1	675.0%	0	—	—
2026-04-27	171	——	——	—	—	—	—	5632.7%*	47.1%	5292.9%	2548.1%	1248.0%	164.7	1019.2%	1	—	—
2026-04-28	168	——	——	—	—	—	—	5633.3%*	916.1%	4783.9%	2451.1%	1354.2%	208.9	919.1%	3	—	—
2026-04-29	154	——	——	—	—	—	—	5837.7%*	712.1%	5187.9%	2549.0%	1560.0%	199.2	1121.6%	2	—	—
2026-04-30	190	——	——	—	—	—	—	7338.4%*	1419.2%	5980.8%	2949.2%	1965.5%	247.7	1728.8%	0	—	—
2026-05-01	170	——	——	—	—	—	—	5934.7%*	610.2%	5389.8%	2139.6%	838.1%	130.8	713.2%	1	—	—
2026-05-02	164	——	——	—	—	—	—	6338.4%*	812.7%	5587.3%	2341.8%	1460.9%	215.0	1221.8%	1	—	—
2026-05-03	13	——	——	—	—	—	—	861.5%*	112.5%	787.5%	228.6%	150.0%	9.7	00.0%	0	—	—
2026-05-04volume +64%	277	——	——	—	—	—	—	10036.1%*	22.0%	9898.0%	4343.9%	1739.5%	287.8	1212.2%	2	—	—
2026-05-05volume +56%	264	——	——	—	—	—	—	9937.5%*	1111.1%	8888.9%	4652.3%	1737.0%	261.7	1618.2%	0	—	—
2026-05-06volume +67%	283	——	——	—	—	—	—	8730.7%*	44.6%	8395.4%	3238.6%	928.1%	171.6	910.8%	0	—	—
2026-05-07volume +73%	292	——	——	—	—	—	—	9632.9%*	1010.4%	8689.6%	3743.0%	1848.6%	289.6	1112.8%	0	—	—
2026-05-08volume +77%	299	——	——	—	—	—	—	9130.4%*	88.8%	8391.2%	3238.6%	1237.5%	187.8	1012.0%	2	—	—
2026-05-09volume +94%	331	——	——	—	—	—	—	8626.0%*	67.0%	8093.0%	3746.2%	1643.2%	189.7	911.2%	2	—	—
2026-05-10	11	——	——	—	—	—	—	436.4%*	00.0%	4100.0%	250.0%	150.0%	15.3	125.0%	0	—	—
2026-05-11volume +140%	433	——	——	—	—	—	—	13330.7%*	75.3%	12694.7%	3830.2%	1436.8%	248.6	107.9%	1	—	—
2026-05-12volume +181%	637	——	——	—	—	—	—	16826.4%*	158.9%	15391.1%	6643.1%	3045.5%	467.9	2013.1%	2	—	—
2026-05-13volume +110%connect -13pp	569	——	——	—	—	—	—	11620.4%*	108.6%	10691.4%	4340.6%	1330.2%	208.6	76.6%	0	—	—
2026-05-14volume +175%	769	——	——	—	—	—	—	18924.6%*	2211.6%	16788.4%	7142.5%	2231.0%	397.5	2012.0%	0	—	—
2026-05-15volume +181%connect -12pp	808	——	——	—	—	—	—	16019.8%*	1610.0%	14490.0%	4732.6%	1736.2%	290.5	128.3%	0	—	—
2026-05-16volume +183%	835	——	——	—	—	—	—	18622.3%*	126.5%	17493.5%	7844.8%	2937.2%	460.4	2212.6%	3	—	—
2026-05-17	53	——	——	—	—	—	—	1018.9%*	220.0%	880.0%	337.5%	133.3%	25.9	00.0%	0	—	—
2026-05-18volume +162%	824	——	——	—	—	—	—	20024.3%*	115.5%	18994.5%	6936.5%	2637.7%	447.0	179.0%	1	—	—
2026-05-19volume +103%	777	——	——	—	—	—	—	16621.4%*	148.4%	15291.6%	5536.2%	1629.1%	261.6	106.6%	0	—	—
2026-05-20	727	——	——	—	—	—	—	13618.7%*	53.7%	13196.3%	4635.1%	1532.6%	241.6	118.4%	1	—	—
2026-05-21	581	——	——	—	—	—	—	10618.2%*	1413.2%	9286.8%	3740.2%	1129.7%	207.5	66.5%	1	—	—
2026-05-22	816	——	——	—	—	—	—	14918.3%*	2013.4%	12986.6%	5643.4%	1832.1%	294.5	1310.1%	0	—	—
2026-05-23	729	——	——	—	—	—	—	13919.1%*	139.4%	12690.6%	5140.5%	2141.2%	291.5	1411.1%	3	2	—
2026-05-24	27	——	——	—	—	—	—	829.6%*	00.0%	8100.0%	450.0%	375.0%	49.7	112.5%	0	—	—
2026-05-25	368	——	——	—	—	—	—	11230.4%*	98.0%	10392.0%	5149.5%	1529.4%	239.2	1110.7%	0	—	—
2026-05-26volume -57%connect +15pp	316	——	——	—	—	—	—	11737.0%*	54.3%	11295.7%	4742.0%	2757.4%	365.1	2320.5%	1	—	—
2026-05-27volume -56%	322	——	——	—	—	—	—	10031.1%*	88.0%	9292.0%	4245.7%	1842.9%	274.7	1314.1%	1	—	—
2026-05-28volume +70%	1,237	——	——	—	—	—	—	19115.4%*	189.4%	17390.6%	7744.5%	3140.3%	485.9	2413.9%	2	—	—
2026-05-29	949	——	——	—	—	—	—	12913.6%*	1511.6%	11488.4%	5043.9%	2244.0%	290.7	1311.4%	1	—	—
2026-05-30	863	——	——	—	—	—	—	12314.3%*	75.7%	11694.3%	5043.1%	2040.0%	308.1	1512.9%	0	—	—
2026-05-31	81	——	——	—	—	—	—	2530.9%*	14.0%	2496.0%	1145.8%	327.3%	49.8	312.5%	1	—	—
2026-06-01	878	——	——	—	—	—	—	18421.0%*	84.3%	17695.7%	7442.0%	3141.9%	474.5	2111.9%	5	—	—
2026-06-02	846	——	——	—	—	—	—	16119.0%*	148.7%	14791.3%	6141.5%	3150.8%	407.5	1610.9%	1	—	—
2026-06-03	786	——	——	—	—	—	—	13116.7%*	1813.7%	11386.3%	4943.4%	2449.0%	290.7	1311.5%	1	—	—
2026-06-04	858	——	——	—	—	—	—	13716.0%*	118.0%	12692.0%	5241.3%	1732.7%	264.1	1612.7%	0	—	—
2026-06-05	686	——	——	178	28.6	13.95	—	10915.9%*	109.2%	9990.8%	5050.5%	1632.0%	222.6	1111.1%	1	—	92 / 371
2026-06-06	762	——	——	343	34.5	13.78	—	12216.0%*	119.0%	11191.0%	5246.8%	2344.2%	322.8	1614.4%	1	—	153 / 609
2026-06-07	90	——	——	49	39.2	14.54	—	1314.4%*	17.7%	1292.3%	650.0%	116.7%	20.3	18.3%	0	—	18 / 72
2026-06-08	759	——	——	314	34.4	13.37	—	15820.8%*	95.7%	14994.3%	7047.0%	3245.7%	399.9	2214.8%	0	—	151 / 608
2026-06-09	803	——	——	382	36.5	13.35	—	11614.4%*	108.6%	10691.4%	5047.2%	2244.0%	297.1	1615.1%	3	—	161 / 642
2026-06-10	822	——	——	363	35.1	13.45	—	16019.5%*	159.4%	14590.6%	5638.6%	2341.1%	347.5	1611.0%	1	—	165 / 657
2026-06-11	697	——	——	311	35.1	13.46	—	11316.2%*	87.1%	10592.9%	5047.6%	1938.0%	263.1	1716.2%	1	—	139 / 558
2026-06-12	605	——	——	269	35.1	13.06	—	10617.5%*	65.7%	10094.3%	3232.0%	1340.6%	219.8	88.0%	1	—	120 / 485
2026-06-13	856	——	——	426	39.0	12.7	—	14617.1%*	1711.6%	12988.4%	4938.0%	1734.7%	269.8	118.5%	0	—	172 / 684
2026-06-14	33	——	——	17	34.3	16.16	—	39.1%*	00.0%	3100.0%	00.0%	0—	0.5	00.0%	0	—	6 / 27
2026-06-15	822	——	——	354	37.5	13.34	—	18222.1%*	116.0%	17194.0%	7040.9%	2738.6%	456.7	2011.7%	2	—	165 / 657
2026-06-16	744	——	——	330	30.9	13.79	—	587.8%*	46.9%	5493.1%	3157.4%	825.8%	140.4	713.0%	0	—	148 / 596
2026-06-17connect -13pp	1,065	——	——	419	24.7	13.92	—	403.8%*	12.5%	3997.5%	1538.5%	16.7%	37.3	00.0%	0	—	213 / 852
2026-06-18volume +55%connect -14pp	1,230	——	——	482	24.2	13.87	—	312.5%*	00.0%	31100.0%	929.0%	333.3%	52.4	13.2%	0	—	246 / 984
2026-06-19volume +75%	1,393	——	——	489	22.6	13.26	—	906.5%*	44.4%	8695.6%	3743.0%	1643.2%	195.4	1315.1%	1	—	650 / 743
2026-06-20volume +160%	2,111	——	——	635	20.7	13.76	—	22710.8%*	3214.1%	19585.9%	8644.1%	3844.2%	541.0	2713.8%	3	—	2111
2026-06-21volume +188%connect -14pp	2,338	——	——	740	19.6	13.86	—	421.8%*	921.4%	3378.6%	1545.5%	1066.7%	150.7	1030.3%	0	—	2338
2026-06-22volume +166%	2,186	——	——	657	20.4	12.67	—	2019.2%*	5125.4%	15074.6%	5637.3%	2850.0%	389.8	2114.0%	0	—	2186
2026-06-23connect +27pp	650	21933.7%	43166.3%	192	28.7	12.99	175	25659.4%	5722.3%	19977.7%	6331.7%	2539.7%	394.6	189.0%	0	—	650
2026-06-24connect +20pp	635	24839.1%	38760.9%	207	28.9	13.16	179	20853.7%	6330.3%	14569.7%	5437.2%	1629.6%	291.8	149.7%	1	—	635
2026-06-25connect +20pp	588	21736.9%	37163.1%	190	29.1	13.26	173	19853.4%	4824.2%	15075.8%	5033.3%	1632.0%	285.1	138.7%	1	—	588
2026-06-26connect +17pp	526	23945.4%	28754.6%	167	27.3	14.23	125	16256.4%	4527.8%	11772.2%	3832.5%	1231.6%	219.7	97.7%	1	—	526
2026-06-27connect +12pp	502	22544.8%	27755.2%	176	28.0	12.68	147	13046.9%	2620.0%	10480.0%	2726.0%	1348.1%	198.8	1110.6%	2	—	502
2026-06-28	69	4159.4%	2840.6%	23	23.8	14.06	16	1242.9%	433.3%	866.7%	562.5%	120.0%	26.3	112.5%	0	—	69
2026-06-29connect +18pp	576	22739.4%	34960.6%	191	28.7	12.95	163	18653.3%	5630.1%	13069.9%	4836.9%	1735.4%	292.2	118.5%	0	—	576
2026-06-30connect +18pp	612	22436.6%	38863.4%	198	29.2	12.04	177	21154.4%	4420.9%	16779.1%	6941.3%	2434.8%	389.3	169.6%	1	—	612
2026-07-01connect +13pp	601	22036.6%	38163.4%	207	30.2	13.52	191	19049.9%	5730.0%	13370.0%	5642.1%	1730.4%	288.3	1410.5%	0	—	601
2026-07-02	621	24539.5%	37660.5%	211	28.0	11.3	189	18649.5%	4524.2%	14175.8%	6244.0%	2032.3%	316.6	1510.6%	1	—	621
2026-07-03	555	23241.8%	32358.2%	190	28.0	12.41	160	16350.5%	3923.9%	12476.1%	4939.5%	1530.6%	225.7	118.9%	0	—	555
2026-07-04	561	23441.7%	32758.3%	184	28.4	12.43	151	17653.8%	5229.5%	12470.5%	4334.7%	1534.9%	221.3	97.3%	0	—	561
2026-07-05	55	2036.4%	3563.6%	23	30.8	12.88	23	1234.3%	650.0%	650.0%	116.7%	00.0%	6.4	00.0%	0	—	55
2026-07-06	600	24340.5%	35759.5%	186	27.3	11.93	154	20356.9%	3818.7%	16581.3%	6941.8%	2637.7%	423.3	1911.5%	0	—	600
2026-07-07	537	23143.0%	30657.0%	188	28.3	12.54	156	14948.7%	5234.9%	9765.1%	4344.3%	1125.6%	234.4	88.2%	0	—	537
2026-07-08	587	24040.9%	34759.1%	201	28.1	11.86	178	16948.7%	4325.4%	12674.6%	3830.2%	1744.7%	247.9	129.5%	0	—	587
2026-07-09	561	22740.5%	33459.5%	190	27.8	12.34	163	17151.2%	5331.0%	11869.0%	3630.5%	925.0%	178.7	75.9%	0	1	561
2026-07-10	576	23741.1%	33958.9%	186	28.5	13.75	152	18755.2%	6132.6%	12667.4%	4334.1%	1125.6%	208.2	64.8%	0	—	576
2026-07-11	609	24740.6%	36259.4%	202	28.8	12.26	167	19553.9%	4925.1%	14674.9%	5537.7%	1934.5%	327.8	138.9%	2	—	609
2026-07-12	89	4651.7%	4348.3%	28	26.2	19.02	19	2455.8%	1250.0%	1250.0%	216.7%	00.0%	7.4	00.0%	0	—	89
2026-07-13	717	25335.3%	46464.7%	260	32.5	12.73	215	24953.7%	5020.1%	19979.9%	8442.2%	2934.5%	488.0	2412.1%	2	—	717
2026-07-14	591	20234.2%	38965.8%	175	28.3	12.45	155	23259.6%	6126.3%	17173.7%	6638.6%	2740.9%	433.0	2313.5%	2	—	591
2026-07-15	732	30241.3%	43058.7%	234	27.9	12.69	192	23855.3%	5723.9%	18176.1%	6837.6%	3247.1%	556.0	3117.1%	2	—	732
2026-07-16	746	30440.8%	44259.2%	230	27.5	12.55	187	24956.3%	5923.7%	19076.3%	9047.4%	3134.4%	551.4	2513.2%	2	—	746
2026-07-17	677	26839.6%	40960.4%	209	27.9	13.48	176	23256.7%	5825.0%	17475.0%	6537.4%	2335.4%	425.3	148.0%	2	—	677
2026-07-18	672	29844.3%	37455.7%	204	26.5	12.76	157	21758.0%	5123.5%	16676.5%	7243.4%	2838.9%	460.7	2313.9%	1	—	672
2026-07-19connect -20ppcarrier fault 52%	308	16152.3%	14747.7%	130	28.6	16.47	110	3725.2%	924.3%	2875.7%	725.0%	342.9%	41.3	00.0%	0	—	308
2026-07-20	625	24038.4%	38561.6%	187	27.3	12.52	166	21956.9%	3917.8%	18082.2%	6133.9%	2236.1%	393.8	2011.1%	1	—	624
2026-07-21	756	31541.7%	44158.3%	257	28.6	12.17	222	21949.7%	4118.7%	17881.3%	7441.6%	2432.4%	433.2	1910.7%	0	—	756
2026-07-22	707	30142.6%	40657.4%	239	28.2	13.19	206	20049.3%	4723.5%	15376.5%	5636.6%	2646.4%	423.7	2315.0%	0	—	707
2026-07-23	638	26441.4%	37458.6%	206	28.0	12.51	181	19351.6%	3920.2%	15479.8%	6542.2%	2132.3%	338.1	149.1%	4	—	634
2026-07-24	668	26038.9%	40861.1%	219	28.3	12.89	204	20450.0%	4622.5%	15877.5%	5635.4%	1730.4%	300.1	159.5%	1	—	668
2026-07-25	707	29041.0%	41759.0%	235	28.2	13.08	208	20950.1%	5124.4%	15875.6%	6440.5%	2742.2%	389.6	2415.2%	2	—	707
2026-07-26	96	4546.9%	5153.1%	39	29.7	16.15	34	1733.3%	211.8%	1588.2%	853.3%	450.0%	68.6	640.0%	0	—	96
2026-07-27	691	29542.7%	39657.3%	240	30.6	13.11	168	22256.1%	4419.8%	17880.2%	7341.0%	3243.8%	448.8	2614.6%	1	—	691
2026-07-28	584	26645.5%	31854.5%	173	26.0	12.89	129	18959.4%	4121.7%	14878.3%	5436.5%	2240.7%	345.1	1610.8%	3	—	584
2026-07-29	672	29043.2%	38256.8%	240	29.5	12.89	184	18849.2%	5629.8%	13270.2%	5944.7%	2440.7%	366.0	1511.4%	1	—	672
2026-07-30	488	19840.6%	29059.4%	153	28.3	12.23	124	16657.2%	2615.7%	14084.3%	6042.9%	2236.7%	368.1	1712.1%	4	—	488
2026-07-31	570	19033.3%	38066.7%	173	29.5	12.44	153	22659.5%	5323.5%	17376.5%	7744.5%	2735.1%	518.9	1810.4%	4	—	570
2026-08-01	521	18335.1%	33864.9%	165	29.8	12.59	143	19256.8%	4523.4%	14776.6%	5134.7%	2141.2%	376.9	1912.9%	3	1	521
2026-08-02volume -80%connect -10pp	133	5440.6%	7959.4%	54	31.0	16.91	51	2835.4%	932.1%	1967.9%	210.5%	150.0%	15.6	15.3%	0	12	133
2026-08-03connect +13pp	502	15831.5%	34468.5%	140	29.2	12.26	125	21963.7%	4319.6%	17680.4%	7341.5%	2534.2%	429.3	169.1%	1	—	502
2026-08-04	545	17431.9%	37168.1%	170	28.9	12.27	168	20254.4%	3215.8%	17084.2%	6940.6%	2739.1%	466.4	1710.0%	5	—	545
2026-08-05	493	17435.3%	31964.7%	161	30.1	12.83	138	18056.4%	3519.4%	14580.6%	4732.4%	1940.4%	333.0	128.3%	1	—	493
2026-08-06	543	18033.1%	36366.9%	160	29.3	13.02	144	21960.3%	2712.3%	19287.7%	4221.9%	1126.2%	222.3	31.6%	5	73	543
2026-08-07	513	17433.9%	33966.1%	250	48.5	13.43	124	20259.6%	4522.3%	15777.7%	5132.5%	2447.1%	356.3	1811.5%	4	—	508
2026-08-08	412	14635.4%	26664.6%	192	43.4	13.58	111	14253.4%	3927.5%	10372.5%	3735.9%	2156.8%	363.8	1615.5%	2	—	395
2026-08-09	28	1346.4%	1553.6%	9	27.5	16.25	6	960.0%	555.6%	444.4%	125.0%	00.0%	3.4	00.0%	1	—	28
2026-08-10	441	15835.8%	28364.2%	146	30.3	13.23	131	15253.7%	4227.6%	11072.4%	4339.1%	2353.5%	325.0	1412.7%	4	—	441
2026-08-11	424	15436.3%	27063.7%	125	28.8	14.5	106	16460.7%	5634.1%	10865.9%	4743.5%	2553.2%	388.8	1917.6%	4	—	424
2026-08-12	417	18845.1%	22954.9%	124	25.4	14.28	105	12454.1%	4032.3%	8467.7%	2934.5%	1241.4%	208.4	1011.9%	0	—	417
2026-08-13	392	15840.3%	23459.7%	123	28.1	13.74	99	13557.7%	4734.8%	8865.2%	2933.0%	1344.8%	231.3	910.2%	1	—	391
2026-08-14	362	12133.4%	24166.6%	122	30.4	13.13	117	12451.5%	3427.4%	9072.6%	2628.9%	1246.2%	269.7	1213.3%	0	—	362
2026-08-15	337	12436.8%	21363.2%	120	30.7	13.62	109	10448.8%	3533.7%	6966.3%	2637.7%	1869.2%	238.0	1014.5%	2	—	337
2026-08-16	32	1237.5%	2062.5%	13	30.3	12.43	14	630.0%	233.3%	466.7%	250.0%	150.0%	11.9	125.0%	0	—	32
2026-08-17	374	13435.8%	24064.2%	131	32.2	12.53	105	13455.8%	3022.4%	10477.6%	4846.2%	3164.6%	414.7	1918.3%	1	—	374
2026-08-18	367	13637.1%	23162.9%	122	29.3	13.31	109	12252.8%	2520.5%	9779.5%	4243.3%	2150.0%	326.6	1414.4%	2	—	367
2026-08-19	362	15041.4%	21258.6%	118	27.3	12.32	105	10750.5%	1816.8%	8983.2%	3943.8%	1641.0%	251.4	1213.5%	2	—	362
2026-08-20	362	11331.2%	24968.8%	171	41.8	13.72	95	14257.0%	2416.9%	11883.1%	5344.9%	2750.9%	445.5	1613.6%	2	—	314 / 47
2026-08-21	350	12936.9%	22163.1%	113	29.6	14.09	92	12355.7%	2419.5%	9980.5%	4848.5%	2756.2%	363.4	1515.2%	4	—	334 / 16
2026-08-22	347	12636.3%	22163.7%	163	42.0	14.08	98	11752.9%	4437.6%	7362.4%	3243.8%	2165.6%	272.1	1115.1%	0	—	345 / 2
2026-08-23	21	1047.6%	1152.4%	8	26.6	13.51	6	545.5%	120.0%	480.0%	00.0%	0—	1.1	00.0%	0	—	21
2026-08-24	377	13034.5%	24765.5%	138	33.9	12.52	99	13655.1%	2518.4%	11181.6%	5448.6%	2851.9%	384.6	1816.2%	2	—	350 / 27
2026-08-25	386	11128.8%	27571.2%	135	33.4	13.32	103	14753.5%	2718.4%	12081.6%	5949.2%	2237.3%	363.7	1512.5%	3	—	336 / 50
2026-08-26	65	1726.2%	4873.8%	25	39.1	15.2	15	3266.7%	618.8%	2681.2%	1661.5%	743.8%	100.9	519.2%	0	—	51 / 14

How each column is derived

Attempted — one row per callId in ai_voice_conversation where metadata.source = "ai_outbound_call".
Carrier fault — the five SIP reasons (480, 408, 503, 403, failed-to-connect). Every one of the 12,158 carries zero talk duration, which is how we know none reached a person. Voice-pipeline failures are deliberately excluded — those 90 calls all have duration, meaning they connected and then the AI stack broke, so they count as answered.
Rang — attempted minus carrier fault. This is the closest available proxy: there is no explicit ringing state in stateHistory, which goes initiating → connected → completed.
Ring min burned — totalDuration summed over unanswered SIP calls: time the dialer spent listening to ringback for nothing. Ring to answer is connectedAt − startedAt on answered calls.
Answered — talk duration > 0, which matches connectedAt exactly on both providers. Voicemail is end reason voicemail or voicemail-detected; Human is answered minus voicemail.
Step-down percentages — every % is a share of the stage directly above it: carrier fault and rang of attempted, answered of rang, voicemail and human of answered, >1 min of human, >5 min of >1 min, meaningful of human. Days before July show answered as a share of attempted instead, marked with *, because rang is unknowable there.
>1 min / >5 min — talk duration ≥ 60s / ≥ 300s, measured against human-answered so voicemail does not flatter them.
Meaningful / Handoff — toolCalls contains mark_meaningful_conversation / schedule_human_intervention. Available for the whole period.
Source of initiation — the lead's source on ai_outbound_calls_leads, joined via metadata.outboundDocId. Task type is the lead's current tag, so historical months are indicative only.

Dates bucketed to IST. 26 Aug is a partial day. Sundays run near zero by design and are excluded from anomaly baselines (only days with ≥100 attempts qualify). Pulled 26 Aug 2026 — figures are a snapshot, not live.